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Troika consulting

Troika Consulting offers a fast, supportive way for individuals to gain insight and practical advice from peers. 
What Is Made Possible
  • Peer-to-peer coaching: Individuals receive immediate, focused feedback on real challenges from two colleagues in a safe, structured format.
  • Tapping local wisdom: It draws on the group’s collective experience to surface everyday solutions, patterns, and fresh perspectives.
  • Quick and effective support: In just a few minutes, participants can gain clarity, encouragement, and actionable ideas - without needing formal coaching structures.
  • Strengthening relationships: The round-robin format builds trust and connection across roles and teams, extending support beyond reporting lines.
  • Empowerment and reflection: Both the “consultant” and the “client” benefit - consultants practice listening and advising, while clients reflect and gain new insights.

  • Time needed

    30 minutes 

  • Preparation

    1. Miro Board (online) or paper (F2F)
    2. Split into smaller groups (3 people) - prepare the rooms online in Teams

  • How to start

    1. Invite the group to explore the questions “What is your challenge?” and “What kind of help do you need?”
    2. In each round, one participant is the “client,” the others “consultants”

  • Step-by-step and timing

    1. Invite participants to reflect on the consulting question (the challenge and the help needed) they plan to ask when they are the clients. (1 min).
    2. Groups have first client share his or her question. (1-2 min).
    3. Consultants ask the client clarifying questions. (1-2 min).
    4. Client turns around with his or her back facing the consultants
    5. Together, the consultants generate ideas, suggestions, coaching advice. (4-5 min).
    6. Client turns around and shares what was most valuable about the experience. (1-2 min).
    7. Groups switch to next person and repeat steps.

  • Hints

    1. Invite participants to form groups with mixed roles/functions
    2. Suggest that participants critique themselves when they fall into traps (e.g., like jumping to conclusions)
    3. Have the participants try to notice the pattern of support offered. The ideal is to respectfully provoke by telling the client “what you see that you think they do not see”

  • Examples of use

    1. Refine skills in asking for help
    2. Learn to formulate problems and challenges clearly
    3. Refine listening and consulting skills
    4. Build trust within a group through mutual support
    5. Build capacity to self-organize

  • Link with other Liberating Structures

    Link with:

    15% solutions

    9 Whys

    Heard, seen, respected

    Helping heuristics

  • Link to Liberating Structures page

    Troika consulting

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